FAQ & Shipping

1. When will my product arrive?

  • Standard Delivery: All orders are delivered every Thursday, free of charge.

  • Urgent Delivery: If you need your order sooner, you can choose Urgent Delivery at checkout for an additional fee.

  • You will receive a confirmation email once your order has been shipped.

2. Returns and Refunds

  • Returns are accepted within 14 days of receiving your order.

  • Free return shipping for all eligible returns.

  • No restocking fee.

  • No final sale items are eligible for return.
    Refunds are issued to your original payment method once the returned product is received and inspected. For more details, see our [Return and Refund Policy].

3. Where else can I buy merch?

  • Our products are available exclusively through Mamamia Games and also on Takealot.

4. Shipping Address

  • Please provide a valid delivery address to avoid delays.

  • We are not responsible for delays caused by incorrect or incomplete addresses.

5. Delivery Issues

6. Contact for Marketing

7. Contact for Customer Support