Frequently asked questions
When will my product arrive?
All standard orders are delivered every Thursday. You will receive a confirmation email once your order has been shipped.
If you need your order sooner, you can choose Urgent Delivery at checkout for an additional fee.
Returns and refunds?
Returns are accepted within 14 days of receiving your order.
- Return shipping is free.
- No restocking fee.
- No final sale items are eligible for return.
Refunds are issued to your original payment method once the returned product is received and inspected. For more details, see our [Return and Refund Policy].
Where else can I buy merch?
Our products are available exclusively through Mamamia Games and also on Takealot.
Who do I contact for customer support?
For any questions regarding orders, delivery, or returns, contact our customer support team at:
Email:mamamiagamestore@gmail.com